Wahl Family Heating, Cooling and Plumbing, Pittsburgh PA

For a “Happy Home” Get Wahl

Wahl Family Heating, Cooling and Plumbing, Pittsburgh PA
Facebook Youtube Instagram Pinterest
Wahl Family Heating, Cooling and Plumbing, Pittsburgh PA
WAHL CLUB MEMBERSHIP
Schedule Service

Employment Opportunities

Wahl Family Heating, Cooling, and Plumbing has been Western Pennsylvania’s #1 HVAC and Plumbing contractor since we opened our doors in 1980. Since then, we have only experienced perpetual growth through the continued skills and expertise of our amazing team. If you believe you could continue our tradition of excellence, we welcome you to apply for one our positions below.

Now Hiring

Selling Technician

Level 2 Technical/Selling Technician (Residential) | $120K–$200K+

Pay: $120,000 – $200,000+ per year (performance-based)

 

We are a growing residential HVAC company hiring an experienced technician who can diagnose, communicate clearly with homeowners, and present solutions that get approved.

 

This role is ideal for technicians who are strong in the field and comfortable discussing options, pricing, and system upgrades with customers—not just completing the repair.

 

You’ll be backed by consistent company-provided leads, strong operational support, and a structured system that allows you to focus on doing quality work and maximizing your income.

 

What You Get

  1. $120K–$200K+ earning potential (performance-based)
  2. Steady, company-provided leads (no self-generated sales required)
  3. Company truck, fuel card, uniforms, phone, and iPad
  4. Year-round, stable work
  5. Ongoing technical and communication training
  6. Clear path into senior and leadership roles

 

What You’ll Do

  1. Diagnose, service, and repair residential HVAC systems
  2. Perform full system evaluations and safety checks
  3. Explain findings and present repair/replacement options to homeowners
  4. Provide clear, upfront pricing
  5. Complete approved repairs and coordinate system replacements
  6. Document work with photos, notes, and recommendations
  7. Build trust with customers through professionalism and clarity
  8. Promote maintenance plans and long-term solutions
  9. Maintain a clean, organized service vehicle

 

What This Role Requires

This is a technician-first role with a strong customer-facing component.

 

You should be:

  1. Comfortable talking through options and pricing with homeowners
  2. Able to explain technical issues in a simple, confident way
  3. Focused on helping customers make informed decisions
  4. Motivated to increase your income through performance

 

Requirements

  1. EPA Certification (Required)
  2. Valid driver’s license (insurable)
  3. HVAC experience (service, repair, diagnostics required)
  4. Strong customer communication skills
  5. Ability to present options and recommendations in-home

 

You’ll Succeed Here If You:

  1. Are confident in your diagnostic ability
  2. Communicate clearly and professionally with customers
  3. Take ownership of your performance and results
  4. Want to earn more based on what you produce
  5. Work well within a structured, team-supported environment

 

Preferred (Not Required)

  1. Experience presenting or selling HVAC systems
  2. Experience with flat-rate pricing
  3. Familiarity with tablets or field service software

 

Pay: $120,000.00 – $200,000.00 per year

 

Benefits:

  1. 401(k)
  2. Company truck
  3. Dental insurance
  4. Fuel card
  5. Health insurance
  6. Health savings account
  7. Paid time off
  8. Tools provided
  9. Vision insurance

 

Application Question(s):

  • 1. Do you have hands-on experience diagnosing and repairing residential HVAC systems?
  • 2. EPA Certification?
  • 3. Are you comfortable explaining repair and replacement options, including pricing, directly to homeowners?

 

Work Location: In person

 

The HVAC Project Manager is a dedicated sales professional — a selling technician with deep technical expertise who focuses exclusively on evaluating customer needs, designing solutions, and closing replacement and installation projects. This role does not perform service calls. Instead, the Project Manager serves as the primary point of contact for customers seeking system upgrades and replacements, delivering a consultative sales experience that builds trust and drives revenue.

Responsibilities

  1. Create a positive customer experience on every sales visit.
  2. Follow up on sales leads from technicians, marketing campaigns, and self-generated sources.
  3. Educate new and existing customers on HVAC system options and service offerings using the Company’s Sales System.
  4. Conduct comprehensive in-home comfort surveys, engineering analyses, and load calculations.
  5. Recommend right-sized solutions and present proposals that link customer needs to total value.
  6. Address customer objections, negotiate value, and close the sale.
  7. Effectively communicate technical expertise to build credibility and confidence with customers.
  8. Prepare and present accurate, professional proposals.
  9. Complete all paperwork accurately and on time for every lead.
  10. Prepare financing documentation and collect payments.
  11. Manage performance against scorecard metrics and revenue targets.
  12. Remain accessible by phone during business hours (excluding scheduled time off).
  13. Participate in all company-sponsored training programs.
  14. Maintain a courteous, professional demeanor with customers and team members at all times.
  15. Adhere to company uniform and image standards.
  16. Abide by all standards of performance, ethics, and safety policies.
  17. Perform other duties as assigned.

What This Role Is Not

This is a pure sales role. The HVAC Project Manager does not perform diagnostic service calls, maintenance visits, or hands-on installation work. All technical evaluations are performed in the context of assessing and proposing replacement or new installation projects.

Position Requirements

  1. Minimum of 3 years of HVAC sales experience, preferably in residential replacement or new construction.
  2. Technical HVAC background required — must be able to perform load calculations and engineering analysis.
  3. High school diploma or GED required; Associate’s degree in a related field preferred.
  4. Strong knowledge of HVAC equipment, industry practices, and system design.
  5. Experience with service agreement sales and project estimating.
  6. Proven ability to build customer relationships and close consultative sales.
  7. Strong negotiation, communication, and interpersonal skills.
  8. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  9. Ability to work independently and collaborate within a team environment.
  10. Valid driver’s license with a clean driving record approved by company insurance carrier.

Physical Requirements

  1. Local travel to customer homes and job sites required.
  2. Must be able to climb, stand, stoop, bend, crouch, kneel, and reach during in-home evaluations.
  3. Occasional lifting of 5–10 pounds.
  4. Ability to work under pressure and maintain professionalism in challenging customer interactions.
  5. Good visual acuity for close, distance, and peripheral tasks.
  6. Willingness to work extended hours, evenings, or weekends as needed.

Performance Metrics

  1. Total Installed Revenue
  2. Revenue per Marketed Lead ≥ $4,900
  3. Revenue per Technician Lead ≥ $6,400
  4. Opportunity-to-Installed Conversion – Marketed Lead ≥ 70%
  5. Opportunity-to-Installed Conversion – Technician-Generated Lead ≥ 80%
  6. Replacement Revenue Percentage to Budget ≥ 100%

Our Purpose

Eliminate Negative Customer Experiences:

  1. Loss of trust due to poor communication or follow-through
  2. Undersized or oversized equipment recommendations
  3. Inconsistent or inaccurate pricing
  4. Failing to show up on time or deliver on commitments

Create a Positive Customer Experience:

  • Arrive within the promised window and follow through on every commitment
  • Educate customers with honesty and professionalism
  • Deliver accurate load calculations and right-sized equipment recommendations
  • Maintain a courteous demeanor and professional appearance at all times

GOAL: To Be America’s Best HVAC Project Manager — Professional, Communicative, Efficient, and Productive.

Benefits

  1. 401(k) with company matching
  2. Health, dental, and vision insurance
  3. Health savings account (HSA)
  4. Paid time off
  5. Referral program

Work Location: In-Person | Local Travel Required

Pay: $150,000.00 – $225,000.00 per year

Benefits:

  1. 401(k)
  2. 401(k) matching
  3. Dental insurance
  4. Health insurance
  5. Health savings account
  6. Paid time off
  7. Referral program
  8. Vision insurance

Work Location: In person

 

Happy Home Services is a family-owned and operated company—not a private equity–backed or corporate organization. We believe in doing things the right way: taking care of our customers and taking care of our people.

Here, you’re not just a number—you’re part of a team that values hard work, growth, and respect. We’ve built a strong, supportive culture where employees are treated like family and given the tools and opportunities to succeed.

We offer:

  • On-site gym access
  • Company trucks, uniforms, phones, and iPads
  • Ongoing training and development
  • Clear opportunities for advancement
  • A positive, team-first work environment

Overview
Join our dynamic team as a Residential HVAC Installer and become a vital part of creating comfortable, efficient living environments for our customers. In this energetic role, you’ll be responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems in residential settings. Your mechanical expertise and construction skills will help ensure each project is completed safely, accurately, and on time. We value motivated individuals eager to grow their career in the HVAC industry while delivering top-tier service to homeowners.

Duties

  1. Install new HVAC systems including air conditioning units, furnaces, boilers, and ventilation equipment in residential properties
  2. Read and interpret schematics, blueprints, and HVAC design plans to ensure precise installation
  3. Conduct system diagnostics using tools such as ohmmeters and refrigeration gauges to troubleshoot issues
  4. Perform routine maintenance, repairs, and equipment upgrades on existing HVAC units and appliances
  5. Collaborate with team members to ensure proper plumbing connections and integration with property systems
  6. Utilize welding skills for custom ductwork or component fabrication when necessary
  7. Maintain detailed service records, installation logs, and safety documentation throughout each project

Experience

  1. Proven experience as an installer within the HVAC industry with a focus on residential projects
  2. Strong mechanical knowledge of HVAC/R (Heating, Ventilation, Air Conditioning / Refrigeration) systems including ammonia refrigeration and HVAC design principles
  3. Familiarity with construction processes, schematics reading, plumbing systems, and property maintenance practices
  4. Hands-on experience with equipment repair, appliance troubleshooting, boiler operation, and field service tasks
  5. Knowledge of refrigerants, refrigeration systems, and ammonia refrigeration safety protocols
  6. Ability to operate tools such as ohmmeters, welding equipment, and other mechanical repair instruments
  7. Valid driver’s license with a clean driving record; experience driving <PERSON> type vehicles preferred

Join us to build a rewarding career where your technical skills make a real difference! We’re committed to providing paid positions that support your growth in the HVAC field while ensuring you have the tools needed to succeed. If you’re passionate about mechanical systems and eager to deliver exceptional service in residential settings, we want to hear from you!

Pay: $25.00 – $30.00 per hour

Benefits:

  1. 401(k)
  2. 401(k) matching
  3. Company truck
  4. Dental insurance
  5. Fuel card
  6. Health insurance
  7. Health savings account
  8. Paid time off
  9. Tools provided
  10. Vision insurance

Work Location: In person

 

We are hiring a Residential HVAC Sales Manager to own our replacement sales engine — the Comfort Advisors, the lead funnel from tech-generated and marketed opportunities, the close, and the handoff to install. This is a builder’s role for a closer’s brain. You’ll run the daily activity, ride along, coach in the truck, run the weekly sales meeting, recover unsold opportunities, and personally close when the calendar demands it. You’ll be measured on revenue per lead, install conversion, and replacement revenue to budget — not on busywork. The owners are currently carrying too much of the sales weight; the right person takes that off their plate and earns the path to General Manager.

 

Why this role exists

 

We are on a 24-month plan to move from where we are today to a $16M run rate at 20% EBITDA. We have the trucks, the techs, the facility, the brand, and the lead flow. What we need is a sales leader who runs the conversion engine like it’s the only number on the wall — because it is. This role steps in.

 

What you’ll own

 

The sales team and the close. You lead the Comfort Advisors. You ride along, you coach, you hold people to the standard, you replace the ones who don’t get there. You personally sit in the home when a deal needs you, and you close it.

 

The funnel — never blended. You manage three separate lead pools and never let them get co-mingled: marketed leads, tech-set service leads, and tech-set scheduled service leads. You know the install rate, revenue per lead ran, and cancellation rate on each one, and you defend the gaps between them.

 

The daily activity. Sales calls ran, quotes given, install days sold, revenue and margin versus plan — every day, posted, talked about. You run a weekly sales meeting that’s about numbers and behavior, not feelings.

 

The 48-hour re-hash discipline. Every unsold opportunity gets a follow-up call inside 48 hours, owned by you or the original Advisor. You build the Day 1 / Day 3 / Day 7 / Day 14 / Day 30 / Day 60 sequence and you make the Day 14 manager rescue call yourself.

 

The in-home process. Every call gets a real comfort survey, a real engineering analysis, a real load calculation, and our 3-to-6 option ladder with Standard and Member pricing side-by-side. No shortcuts, no eyeballed proposals. You make sure it happens on every visit.

 

The ride-along schedule. Every Advisor on the team gets ridden with on a recurring cadence. You’re in the field with them, not just looking at a dashboard.

 

Recruiting and retention. You’re hunting for the next Comfort Advisor before you need one. You own the bench.

 

The handoff to install. Clean scope, photos, install level, no surprises for the install crews. Your sold jobs install profitably or your number takes the hit.

 

Coaching by the Wahl playbook. Sales calls, follow-up, system design, value presentation, objection handling, negotiating, closing — all aligned to our PRAXIS-grounded process and Excellence.

 

The GM track

 

This role is built with a path to General Manager. The expectation is honest: prove you can run replacement sales like a business — revenue, margin, people, accountability — and over time you take on plumbing sales, install operations, full P&L, and the day-to-day leadership of the company. We’re modeling our growth after Hiller in Nashville. The next leader is sitting in this chair if they earn it.

 

What we need from you

 

Experience

  • 5+ years in residential home-services sales, ideally HVAC replacement
  • Proven, verifiable track record of hitting and exceeding revenue targets
  • Real experience leading or coaching a sales team — not just personal production
  • Comfort survey, load calc, and engineered proposal experience
  • Familiar with ServiceTitan (or equivalent), flat-rate pricing, and option-based selling

 

Sales chops

  • You close. You don’t talk about closing.
  • You read a homeowner in the first ten minutes and you know which RRRR path you’re on (Repair / Rebuild / Refresh / Replace)
  • You can isolate the real objection: video, solution, company, investment, or spouse — and address it
  • You don’t run one-leggers and you don’t take junk appointments

 

Leadership

  • Direct, warm, accountable. You coach hard and you back your people.
  • You can hire, fire, and develop without flinching
  • You own the number. The whole number.

 

The basics

  • Valid driver’s license and insurable on company’s policy
  • Background check and drug screen
  • High school diploma or equivalent; associate or bachelor’s preferred
  • Strong written and verbal communication
  • Competent in ServiceTitan, Outlook, Excel, basic reporting

 

What we offer

  • Competitive base + commission structure, margin-protected, with monthly and quarterly accelerators (specifics discussed in the interview)
  • Full benefits: health, dental, vision, 401(k)
  • Company vehicle or vehicle allowance
  • An 87,000 sq ft facility with a full HVAC + plumbing training center, gym, basketball court, sauna, ice bath, and locker rooms
  • A clear path to General Manager for the right person
  • A team that’s been doing this in Pittsburgh since 1980 and isn’t slowing down

 

Who we are

We have been protecting Pittsburgh homes since 1980. We’re family-owned, S-Corp, and growing fast. We run on Excellence: Professional Excellence, Empathy First, Rapid Responsiveness, Done Today, Operational Awareness. We treat every job like it’s the biggest job of the year. If that sounds like how you already operate, we should talk.

 

To apply

Send a resume and a short note — three to five sentences — telling us the toughest sales month you’ve ever turned around, and how you did it.

 

Pay: $100,000.00 – $250,000.00 per year

 

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Health savings account
  • Paid time off
  • Referral program
  • Vision insurance

 

Work Location: In person

 

Happy Home Services is a family-owned and operated company—not a private equity–backed or corporate organization. We believe in doing things the right way: taking care of our customers and taking care of our people.

 

Here, you’re not just a number—you’re part of a team that values hard work, growth, and respect. We’ve built a strong, supportive culture where employees are treated like family and given the tools and opportunities to succeed.

  •  
  • High-visibility role with direct impact on financial operations and company growth
  • Opportunity to help improve and scale accounting processes and systems
  • Family-owned culture with a people-first leadership approach
  • Stable, essential-services industry with long-term growth opportunities

 

We offer:

  • On-site gym access
  • Ongoing training and development
  • Clear opportunities for advancement
  • A positive, team-first work environment

 

Position Summary

The Staff Accountant / Accounts Payable Specialist plays a key role in supporting the company’s financial operations by ensuring accurate processing of transactions, maintaining financial records, and supporting billing and collections activities. This role contributes to achieving company goals by delivering timely, accurate, and insightful financial support while upholding our commitment to exceptional service.

 

Key Responsibilities

 

Accounts Payable & Vendor Management

  • Review, code, and process vendor invoices accurately and in a timely manner
  • Match purchase orders, receiving reports, and vendor statements
  • Prepare and execute scheduled payments while maintaining AP aging reports
  • Reconcile monthly vendor statements and resolve discrepancies
  • Communicate with vendors to address billing issues and inquiries

 

Accounts Receivable & Collections

  • Monitor AR aging and research discrepancies or unposted payments
  • Partner with Customer Service to follow up on past-due invoices
  • Communicate professionally with customers regarding billing questions, disputes, and payment arrangements
  • Track payment commitments and escalate delinquent accounts as needed

 

Billing & Financial Operations

  • Assist with billing processes, adjustments, credits, and write-offs with proper approval
  • Support monthly revenue recognition procedures
  • Audit purchase orders against invoices and receiving reports to ensure accuracy
  • Maintain complete and organized financial documentation with proper approvals
  • Assist with company fuel card tracking and reconciliation

 

Collaboration & Support

  • Liaise with field technicians and service coordinators to resolve billing questions
  • Support multi-location accounting operations where applicable
  • Assist with additional accounting and administrative tasks as assigned

 

Qualifications

 

Required:

  • Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)
  • Minimum of 2 years of accounting or accounts payable experience
  • Strong understanding of AR/AP processes and general accounting principles
  • Proficiency in accounting software (e.g., QuickBooks, Sage, Dynamics) and Microsoft Excel
  • Excellent attention to detail, organization, and analytical skills
  • Strong communication and interpersonal skills
  • Ability to multitask, meet deadlines, and work both independently and within a team

 

Preferred:

  • Experience in HVAC, construction, or service-based industries
  • Experience supporting multiple locations or business units
  • Familiarity with ERP systems and purchase order lifecycle management
  • Certified Bookkeeper (CB) or progress toward CPA

 

Benefits

  • Paid vacation
  • Paid holidays
  • Comprehensive benefits package (health, dental, vision)
  • 401(k) retirement plan
  • On-site fitness facility
  • Continued education and career development opportunities

 

Physical Requirements

  • Ability to sit and work at a computer for extended periods (approximately 80%)
  • Occasional lifting of 5–10 pounds
  • Ability to bend, reach, and maintain filing systems
  • Strong visual acuity for reviewing financial data

 

Additional Expectations

  • Maintain strict confidentiality of financial and business information
  • Demonstrate professionalism and a customer-first mindset
  • Participate in ongoing professional development opportunities

 

Pay: $25.00 – $30.00 per hour

 

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

 

Work Location: In person

Employee Benefits

We are constantly growing and expanding our positions as we see fit. New opportunities may arise, so be sure to check back often. For additional information on employment, please reach out to Sheri at sheri.wahlea@gmail.com.