Build a career with Team Wahl.

The HVAC Project Manager is a dedicated sales professional — a selling technician with deep technical expertise who focuses exclusively on evaluating customer needs, designing solutions, and closing replacement and installation projects. This role does not perform service calls. Instead, the Project Manager serves as the primary point of contact for customers seeking system upgrades and replacements, delivering a consultative sales experience that builds trust and drives revenue.

Responsibilities

1. Create a positive customer experience on every sales visit.
2. Follow up on sales leads from technicians, marketing campaigns, and self-generated sources.
3. Educate new and existing customers on HVAC system options and service offerings using the Company’s Sales System.
4. Conduct comprehensive in-home comfort surveys, engineering analyses, and load calculations.
5. Recommend right-sized solutions and present proposals that link customer needs to total value.
6. Address customer objections, negotiate value, and close the sale.
7. Effectively communicate technical expertise to build credibility and confidence with customers.
8. Prepare and present accurate, professional proposals.
9. Complete all paperwork accurately and on time for every lead.
10. Prepare financing documentation and collect payments.
11. Manage performance against scorecard metrics and revenue targets.
12. Remain accessible by phone during business hours (excluding scheduled time off).
13. Participate in all company-sponsored training programs.
14. Maintain a courteous, professional demeanor with customers and team members at all times.
15. Adhere to company uniform and image standards.
16. Abide by all standards of performance, ethics, and safety policies.
17. Perform other duties as assigned.

What This Role Is Not

This is a pure sales role. The HVAC Project Manager does not perform diagnostic service calls, maintenance visits, or hands-on installation work. All technical evaluations are performed in the context of assessing and proposing replacement or new installation projects.

Position Requirements

1. Minimum of 3 years of HVAC sales experience, preferably in residential replacement or new construction.
2. Technical HVAC background required — must be able to perform load calculations and engineering analysis.
3. High school diploma or GED required; Associate’s degree in a related field preferred.
4. Strong knowledge of HVAC equipment, industry practices, and system design.
5. Experience with service agreement sales and project estimating.
6. Proven ability to build customer relationships and close consultative sales.
7. Strong negotiation, communication, and interpersonal skills.
8. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
9. Ability to work independently and collaborate within a team environment.
10. Valid driver’s license with a clean driving record approved by company insurance carrier.

Physical Requirements

1. Local travel to customer homes and job sites required.
2. Must be able to climb, stand, stoop, bend, crouch, kneel, and reach during in-home evaluations.
3. Occasional lifting of 5–10 pounds.
4. Ability to work under pressure and maintain professionalism in challenging customer interactions.
5. Good visual acuity for close, distance, and peripheral tasks.
6. Willingness to work extended hours, evenings, or weekends as needed.

Performance Metrics

1. Total Installed Revenue
2. Revenue per Marketed Lead ≥ $4,900
3. Revenue per Technician Lead ≥ $6,400
4. Opportunity-to-Installed Conversion – Marketed Lead ≥ 70%
5. Opportunity-to-Installed Conversion – Technician-Generated Lead ≥ 80%
6. Replacement Revenue Percentage to Budget ≥ 100%

Our Purpose

Eliminate Negative Customer Experiences:

1. Loss of trust due to poor communication or follow-through
2. Undersized or oversized equipment recommendations
3. Inconsistent or inaccurate pricing
4. Failing to show up on time or deliver on commitments

Create a Positive Customer Experience:

• Arrive within the promised window and follow through on every commitment
• Educate customers with honesty and professionalism
• Deliver accurate load calculations and right-sized equipment recommendations
• Maintain a courteous demeanor and professional appearance at all times

GOAL: To Be America’s Best HVAC Project Manager — Professional, Communicative, Efficient, and Productive.

Benefits

1. 401(k) with company matching
2. Health, dental, and vision insurance
3. Health savings account (HSA)
4. Paid time off
5. Referral program

Work Location: In-Person | Local Travel Required

Pay: $150,000.00 – $225,000.00 per year

Benefits:

1. 401(k)
2. 401(k) matching
3. Dental insurance
4. Health insurance
5. Health savings account
6. Paid time off
7. Referral program
8. Vision insurance

Work Location: In person