Plumbing Service Pittsburgh | AC Repair In Pittsburgh | wahlheatingandcooling.com

Wahl Family Heating, Cooling and Plumbing is family owned and operated since 1980. Our family is dedicated to providing you and your family with outstanding customer service, ethical business practices, and quality craftsmanship. We guarantee your satisfaction!!

Our personal touch ensures your satisfaction!

A Wahl family member is involved with every aspect of our business, enabling us to ensure your satisfaction. John Wahl is not only the founder and President, but he’s also the Sales manager. He will make sure that your system is designed for maximum comfort and energy efficiency. John will get you the right equipment at the right price.

Licensed, Insured Professionals

Wahl Family Heating, Cooling and Plumbing is fully insured and licensed for your protection and peace of mind. Our technicians are rigorously screened, certified, well trained, uniformed, professionals. We use shoe covers and drop cloths to protect your property and are considerate to your needs.

Team Wahl

At Wahl we believe in taking care of our employees, so that they will go the extra mile to take care of you and yours. We appreciate our employee dedication and would like to thank each and every one of them for being a member of our winning team!

We hold ourselves to the highest standards in the industry
Wahl Family Heating, Cooling and Plumbing is a certified Trane Comfort Specialist. We are proud of this distinction because less than 5% of Trane dealers qualify for the Trane Comfort Specialist program!! The title indicates that we are a dealer of the highest standing- a dealer that is committed to excellence in every aspect of our business from installation and service, to customer satisfaction and employee training. We must qualify for this title yearly meeting Trane’s standards for customer satisfaction and continued education. We don’t just sell and service Trane, we carry many brads including Mitsubishi, Rheem, and Moen.

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Certified Home Depot Service Provider: To become a Home Depot Service Provider, we had to pass a homedepot-logorigorous screening process. We had to prove our commitment to customer service, and quality workmanship. We pass background investigations, and constant ongoing quality and regulatory compliance audits. Additionally we participate in business review, monthly and constant training.

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The Better Business Bureau: Wahl Family Heating, Cooling and Plumbing has consistently been rated with an A+ by the BBB. We hold our company to the highest of standards and expect nothing but the best from ourselves and our employees.

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Nexstar Network: Nexstar is an organization dedicated to raising the degree of professionalism in the heating, cooling, plumbing, and electrical fields. We are a proud member of Nexstar, and subscribe to their code of ethics.

CODE OF ETHICS

Customers

WE WILL SERVE our customers with integrity, competence, and objectivity.

WE WILL DELIVER to our customers all that we promised through value-added services.

WE WILL PERFORM our work to meet technical codes or better.

WE WILL EXPLORE each situation to sufficient detail and gather sufficient facts to gain understanding of the problems, the scope of assistance needed, and the possible benefits our service and technical recommendations may provide our customers.

WE WILL RESPECT each customer’s home and property and leave them as clean as we found them.

Employees

WE REGARD our employees’ satisfaction as important as customer service and compare profitability. We subscribe to the premise of win, win, win.

WE WILL ASSIGN technical and support personnel to each job in accord with their experience, knowledge, and expertise.

WE WILL FOSTER training for all of our employees on an on-going basis to improve and uphold high performance standards.

Professional responsibility

WE WILL PEFORM jobs for which we are qualified by our experience and technical expertise.

WE WILL MAKE QUALITY service the trademark of the jobs we perform. If needed we will take care of callbacks with a minimum inconvenience to our customers.

WE WILL stand behind our work.

WE WILL NOT provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow the Golden Rule.

WE WILL maintain a wholly professional attitude and behavior toward those we serve, our fellow contractors, our own employees, our suppliers, and the public at large.

EARNINGS

WE WILL AGREE with our customers independently and in advance on the basis of our fees. Our fees will commensurate with the quality of service we deliver and responsibility we accept.

WE WILL MAKE it our moral imperative to maintain a profitable business as part of our responsibility to our employees and our families.

WE WILL BE mindful of the honest value received by the customer and our right to an ethical profit.

SOCIAL RESPONSIBILITY

We WILL BE good corporate citizens.

We WILL PROTECT the health and safety of our communities by sharing knowledge of new environmental developments and technological advancements with the communities we serve.

We will REPORT violations of this Code of Ethics.

Wahl Family Heating, Cooling & Plumbing BBB Business Review